Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self manage them or opt for our administrative tickets which are 3 euro per task. If you use administrative tickets, you have to clearly specify what you want in a concise list of items you require to be done.

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Does suspension of service affect other services?

No. It does not affect other accounts.

What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...

How can I upgrade/downgrade my service?

Process is as follows:1) Order the new service2) Request from support data migration from old to...

I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...