Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self manage them or opt for our administrative tickets which are 3 euro per task. If you use administrative tickets, you have to clearly specify what you want in a concise list of items you require to be done.

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Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

What happens when I receive suspended notice?

On seedboxes nothing else than the e-mail. on VPS the VPS package is suspended automatically....

Can provisioning be delayed until exact date?

You can request for this, by submitting a ticket after your order. However, we cannot promise...

Does suspension of service affect other services?

No. It does not affect other accounts.

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