Are the dedicated servers managed?

No. Our dedicated and VPS plans are "professional services", you need to be able to self manage them or opt for our administrative tickets which are 3 euro per task. If you use administrative tickets, you have to clearly specify what you want in a concise list of items you require to be done.

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I submitted cancellation - why i'm receiving suspended notification?

Usually cancellations are done after the wanted time cancellation date, sometimes significantly...

What is administrative ticket?

If you have VPS or Dedicated and need your server managed, you can opt so via administrative...

Can i move a service to another client?

Yes, absolutely!To move a service to another client, just open a ticket with billing. State you...

How can I cancel my service?

Login to customer portal, view your service under services tab, and on same row with service...

Does suspension of service affect other services?

No. It does not affect other accounts.