I have bad FTP speeds. Is there anything that can be done?

Certainly! Use multiple simultaneous transfers (multithreading/multipart). You can setup this fairly easily in WinSCP & SmartFTP. SmartFTP offers multipart transfers, which means you can transfer fast even single large files. WinSCP is limited to transferring multiple different files at the sametime. A good processes count is 4-8.

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Tracker I use has IP based authentication, how can I authenticate seedbox IP with them?

You will need to login to shell via SSH, under windows using program called Putty. There you can...

Why is there some torrents already on my new seedbox?

We add a torrent or two such as CentOS, Debian or Ubuntu to all new accounts to verify everything...

I need hosts file edited/"ip activated", can you do this?

Definitely not! Short answer: Affects all users, borked 3rd party DNS is not our issue. Longer...

I need torrent client upload slots increased/other changes!!

This is expressly forbidden! In very rare cases, such as adding watch directories we can do this...

How do I kill crashed rTorrent?

Login via HTTP to your seedbox, on the welcome page there is "Restart rTorrent" button on the...