I have bad FTP speeds. Is there anything that can be done?

Certainly! Use multiple simultaneous transfers (multithreading/multipart). You can setup this fairly easily in WinSCP & SmartFTP. SmartFTP offers multipart transfers, which means you can transfer fast even single large files. WinSCP is limited to transferring multiple different files at the sametime. A good processes count is 4-8.

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How do i add a magnet link torrent?

You add a magnet link torrent like any torrent from URL.On add torrent view, just copy &...

I would like to use transmission, is this possible?

No, we do not currently allow transmission daemon with our seedboxes. Only rTorrent/ruTorrent is...

Red arrow and Storage chunk error

You may see in ruTorrent a red arrow appear, and you may see an error such as: Tracker Status:...

ruTorrent not adding "added" time or "finished" time. RSS Feeds not updating

This seems to be a bug with ruTorrent or rTorrent.The workaround is to restart rTorrent, and...

Is the upload rate capped?

No, it is not capped or shaped by us, unless otherwise mentioned in the service (ie. 2009+...