News
Jul 6th Your billing portal is quicker now — and you don't need to lift a finger
Good news, and it asks nothing of you. The Pulsed Media billing portal — where you manage invoices, services and support tickets — now runs on faster, sturdier hardware. Pages load noticeably quicker, and there's real headroom for the busy stretches the old hardware struggled with. From your side, that's the whole of it: there's nothing for ... Read More »
Jul 6th Service Disruption — M1000 SSD Servers (Power / PDU)
Our M1000 SSD servers are currently offline. Here is what happened and where we stand. The cause is a suspected failure of a Rittal power distribution unit (PDU) — the hardware that feeds power to that row of servers, and a unit that has proven unreliable for us. A datacenter visit is already scheduled to replace the failed unit. You ... Read More »
