News
Mar 15th Väinämöinen is in semi-autonomous mode instead of full autonomous
Internal testing found couple of structural issues which needs some heavy duty engineering before autonomous system can be re-enabled. It is multi-fold challenge, and a recurrent one with the backend system we have been using. To maintain the quality at the highest of standards we have to put it on semi-autonomous mode for a while, for human in ... Read More »
Mar 13th Väinämöinen Support Response Time Variability, daily challenges
Support response median 57minutes, down from 1h 33minutes a day ago. We just wrote yesterday about the Memory System, and the memory system is already better than yesterday. New deterministic, and cheap fuzzy search layer AND vastly improved performance on the first cheap layer. Shows up long term. Everyday, new challenge arises. Today it was ... Read More »
