If you opened a ticket in the past week and heard nothing back, that was us, not you. Your ticket is still open, it is still in the queue, and it is being answered now. Here is exactly what happened, because you deserve the real version rather than "service degradation". On 22 July at 19:20 a spam message arrived in our sales queue. Its ... Read More »

Good news, and it asks nothing of you. The Pulsed Media billing portal — where you manage invoices, services and support tickets — now runs on faster, sturdier hardware. Pages load noticeably quicker, and there's real headroom for the busy stretches the old hardware struggled with. From your side, that's the whole of it: there's nothing for ... Read More »