As well as here.
Intervention is underway and staff going on-site.
UPDATE 1: Electrical grid issues confirmed, but everything should've recovered automatically if even went down. Staff moving on site.
RESOLUTION: We really appreciate your patience and understanding as we worked diligently to address the recent outage at our Helsinki Datacenter. We can confirm that the root cause was identified as a deviation in one of our power lines connected to the edge router. While this was an unusual and unforeseen issue, our team responded very promptly, ensuring a swift resolution. Please rest assured that all nodes are currently under close monitoring, and any remaining irregularities are being attended to with the highest priority.
We take this occurrence seriously and are committed to implementing additional measures to prevent such instances in the future. At Pulsed Media, we continuously strive to uphold the highest standards of service and reliability. We value the trust you place in us and are dedicated to ensuring the stability and integrity of our services.
For real-time updates and further details, please refer to our network status page: https://pulsedmedia.com/clients/serverstatus.php
We apologize for any inconvenience caused and thank you for your continued support and understanding. Our team is available for any further queries or concerns you may have.
Saturday, September 23, 2023
