On Wednesday, 22 April, our billing portal (the WHMCS site you log into at pulsedmedia.com/clients) was the target of an application-layer denial-of-service attack. For roughly 17 hours — from about 09:22 UTC until 22:05 UTC — some of you would have seen intermittent slowness or the occasional error page while logging in, paying an invoice, or ... Read More »
From Kalevala Mythology Annikki, a gatekeeper and bringing information to the right place. It's not full agent, it has minimized knowledge cache available for quick replies, and double checking if full agent should be launched. Let us know how it goes, this is more on the level of the typical Chatbots you have used seeing, and it's job is give ... Read More »
We have enacted CPU Usage limits, CPU prioritization and I/O Priotizations on kernel level accross the whole fleet today. It is spreading to users now. This solves a lot of resource contention issues people have experrienced over the years. Seedboxes are especially notorious about resource contention, and have always been. This does part of the ... Read More »
Väinämöinen is fully autonomous again. You will receive your responses now much faster again, we should be able to have sub-15minute responses with full investigation for you now. Last iteration of hundreds of tests passed. We made fully autonomous red teaming for ticketing as the last pass verifications. We did strip a lot of power from the ... Read More »
