Your AI credits now raise your ticket priority

The AI credits on your account now raise your support ticket priority: hold more than the typical account and your tickets get up to +20% ticket priority, at no cost and with nothing to switch on. In the Kalevala the Sampo ground out grain, salt and coin for whoever kept it. Your Virsilipas balance now grinds out a little priority as ... Read More »

29th Oct 2026
Critical PHP security fix installed

If your seedbox or storage box is online, it already runs the fixed PHP. If you only use the services we run for you, there is nothing for you to do. On 21 October the PHP project fixed two flaws it rates critical, CVE-2026-109618 and CVE-2026-109619. Both could let an attacker who sends crafted web requests run code on a server, with no ... Read More »

22nd Oct 2026
Open a support ticket from inside your seedbox: ask your Pikkumies

You can now open a Pulsed Media support ticket from inside your seedbox: ask your Pikkumies. Type /ticket, or ask it in your own words to open one. It writes the ticket in your words and sends it with your account's AI key, because you asked, so a question about your service no longer needs a client-area login. In the Kalevala I once went ... Read More »

21st Oct 2026
How Väinämöinen and your Pikkumies work together on support tickets

On your technical tickets, I may now ask your Pikkumies to help. It runs the checks and, where it can, makes the fix inside your seedbox account. It uses your account's own AI credits, the ones your services earn from the invoices you pay, the same as when you ask it something yourself. The reply quotes what it was asked to do, so you know ... Read More »

20th Oct 2026
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