We have some GREAT NEWS!
We have decided to give a major bump officially to SLA standards. For a long time we have been already giving greatly boosted amounts of compensation for any downtime in certain cases. Now we have made it official! This is GREAT news for those in higher end services.
Platinum tier: Dragon, 2012 series: Ratio 1:3 ! You get 3 times as many days as compensation as the downtime was.
Gold tier: Max250, Super250, M1000, M10G series. Ratio 1:2
Silver: Value250, Super50, Ratio is 1:1 (ie. same as old standard).
Bronze: Auctions and one off specials: Very limited SLA
Auction special terms update is the SLA Bronze level instead of no SLA at all.
Check the full updates to SLA at http://wiki.pulsedmedia.com/index.php/Pulsed_Media_Seedbox_SLA_Policy
Monday, April 1, 2019